Digital Delivery Policy

Last Updated: April 17, 2025

All products available through Creatopia are provided exclusively as digital assets. We do not ship any physical items.

After your payment has been successfully processed, you will be redirected to a confirmation page where your files can be accessed right away. Additionally, a confirmation email with access details will be sent to the email address you entered at checkout.

If you do not receive your email within 10 to 15 minutes, please check your spam, junk, or promotions folder. If the email is still missing or the access link does not work, contact us at help@creatopia.us and our team will assist you as soon as possible.

For more information about returns or order assistance, please refer to our Refund Policy, Terms of Service, or Privacy Policy.