Privacy Policy

Last Updated: April 17, 2025

At CreaTopia (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website (creatopia.us) or use any of our digital services.

By accessing or using our website, you agree to the data practices described below.

1. Updates to This Policy
We may revise this Privacy Policy at any time to reflect operational or legal changes. Any updates will be posted on this page and will become effective immediately upon publication.

2. Information We Collect
We collect personal data in three primary ways. First, we collect information directly from you when you make a purchase or contact support. This includes your name, email address, billing information, and any other details you provide. Second, we collect information automatically through cookies, tracking pixels, and similar technologies. This includes your IP address, browser type, device information, and how you interact with the site. Third, we may receive data from third-party partners, such as payment processors, analytics tools, and advertising platforms.

3. How We Use Your Information
We use your data to process orders, deliver digital content, respond to support inquiries, prevent fraud, improve our website and services, and run advertising campaigns on platforms such as Meta, Google, and Pinterest. We do not sell or rent your personal information. However, we may share data with third-party services to support the purposes described in this policy, in accordance with applicable law.

4. Targeted Advertising and Cross-Site Tracking
Your data may be used to deliver advertising based on your activity on our site, which may be categorized under certain laws as targeted advertising, cross-context behavioral advertising, or the sale of personal information. You may opt out of this kind of data use through site tools or by enabling Global Privacy Control (GPC) in your browser, which we recognize as a valid opt-out mechanism.

5. Cookies and Tracking Tools
We use cookies to remember your preferences, analyze traffic, and deliver personalized marketing. You can manage your cookie settings through your browser. Disabling cookies may limit functionality. Where legally required, we honor opt-out signals such as GPC.

6. Third-Party Services
Our website integrates with services including Shopify, Stripe, PayPal, Meta, Google, and Pinterest. These providers may collect and use your data independently under their own privacy policies. We encourage you to review their terms and policies for full transparency. We are not responsible for the data practices or content of any third-party services.

7. Children’s Privacy
Creatopia is not intended for children under the age of 13. We do not knowingly collect or store data from minors. If we become aware that personal information from a child has been submitted, we will delete it immediately.

8. Data Security and Retention
We take commercially reasonable steps to safeguard your data. However, no security system is perfect. Please do not send sensitive information such as full credit card numbers or passwords via email or insecure forms. We retain personal information only as long as needed for order processing, legal compliance, fraud prevention, and dispute resolution.

9. Your Rights
Depending on your location, you may have legal rights regarding your personal information. These may include the right to access your data, request correction or deletion, restrict processing, withdraw consent, or request a copy of your data. To exercise these rights, email us at help@creatopia.us. We may require verification of your identity before proceeding. If you live in the European Union, the United Kingdom, or another region with applicable data laws, you also have the right to contact your local data protection authority.

10. International Data Transfers
If you access Creatopia from outside the United States, your data may be transferred to and processed in the U.S. or other countries. Where required, we use legal safeguards such as Standard Contractual Clauses to protect data during international transfers.

11. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, you may contact us at help@creatopia.us